For BESO SHOP it is very important to guarantee the treatment of the personal data of the interested parties who access our e-commerce, and to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data, called the General Data Protection Regulation, (hereinafter GDPR).

We want to offer you all the necessary information in a transparent and simple way, so we recommend you read this privacy policy calmly, and thus be able to know and understand the data processing that we carry out.

Our maximum commitment is the confidentiality and security of your data, so that we strive every day to improve our personal data processing processes.

The privacy policy can be modified by unilateral decision of BESO SHOP, so it is recommended to consult it on a regular basis.

If you have any questions regarding the processing of your personal data, do not hesitate to contact us by email info@besoshopb.com

Who is responsible for the processing of your data?

KISS SHOP, SL. with address at Playa de ses salines, s/n 07818 Sant Josep de Sa Talaia - Ibiza (Balearic Islands) with NIF B67817890 and email info@besoshopb.com (hereinafter, BESO SHOP) is responsible for the processing of personal data staff.

What do we do with your personal data?

Below we inform you of the purposes for which we treat your personal data, and that without being an exhaustive relationship can be specified in:

  • Manage registration and registration as a user of the BESO SHOP e-commerce.
  • Manage registration as a customer when buying a product in the shop and to control and manage the correct compliance with the product purchase process.
  • Customer service management, to process your request and provide you with the best possible service.
  • Processing of your personal data to send communications of a commercial nature or that may be of interest to you, information about exclusive promotions, latest news and personalized information via email, SMS, postal mail or any other communication channel and/or digital platform .
  • Evaluation of your client profile to improve the service and offer new associated services.
  • Conducting surveys to improve the service and user experience.

What personal data do we collect?

The data we collect is strictly necessary to carry out the purposes described above and can be identified with:

  • Identification data necessary to establish the contractual relationship such as name and surname, date of birth, address, postal code.
  • Identification data to be able to communicate such as telephone, email.
  • Data associated with the economic transaction.

When you provide us with your information, you agree that the information and data you provide are accurate and truthful and do not contain errors.

Remember that it is very important that you notify us, as soon as possible, of possible modifications or rectifications of your personal data to the email info@besoshopb.com.

What is the legal basis for which we process your data?

The legal bases that enable the processing of your personal data in relation to the purposes described above are:

Users who register in the BESO SHOP shop: the basis of legitimacy of the users who register on the BESO SHOP platform is the express and unequivocal consent granted by them.

BESO SHOP customers: the legal basis is the contractual relationship that is formalized with the purchase of BESO SHOP's own products.

User and customers: the legal basis for sending informative and commercial communications is the legitimate interest of BESO SHOP.

To whom do we communicate your personal data?

Your data will not be transferred to third parties, unless it is necessary to comply with a legal requirement

Do we make international transfers of your data?

We will not make international transfers of your personal data for any of the indicated purposes.

For how long do we keep your data?

Depending on each of the purposes of treatment that we make of your data, we keep the data in relation to the conservation periods established in the current applicable regulations, and until you revoke your consent in your case.

We inform you that your data will be kept blocked at the end of the treatment for which they are intended and during the prescription periods of obligations defined for each purpose of the indicated treatment.

What are your rights as an interested party?

From BESO SHOP we want to fully guarantee the exercise of rights that you have under the GDPR. In this sense, we inform you that you have the following rights:

Right of access to your personal data: to know what personal data we process and the processing operations we carry out.

Right to rectify any inaccurate personal data.

Right to delete your personal data: when this is possible and without prejudice to the blocking of information with legal reserve.

Right to request the limitation of the processing of your personal data when the accuracy, legality or necessity of the processing of the data is doubtful, in which case, we may keep them blocked for the exercise or defense of claims.

Right to oppose the processing of your personal data, when the legal basis that enables us to process those indicated is our legitimate interest, it will stop processing your data unless it has a legitimate interest or is necessary to defend claims.

Right to the portability of your data.

You can exercise any of the rights when you deem appropriate and for free by sending an email to info@besoshopb.com indicating the right you wish to exercise and your identification data.

We also inform you that you have the right to file a claim with the Spanish Data Protection Agency if you consider that a violation of data protection legislation has been committed regarding the processing of your personal data.

Cookies policy

Cookies Policy This Privacy Policy describes the treatment of your personal data by Beso Beach Formentera, SL, (“The Company”), through the website http://www.besobeach.com. We recommend that you read this carefully Privacy Policy to understand how we treat your personal data. For the purposes of the applicable data protection legislation (Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data), the Company is responsible for the processing of your personal data. You must be over 16 years of age to register on this Website and for us to collect and store your personal data. If you are under 16 years of age, we may block and/or delete your account or user profile. The parents or guardians of the minor may in any case contact us to block the account or profile of the minor under their care, through the means available in the section related to the rights of the User. Who is responsible of the processing of your data? Identity: BESO BEACH FORMENTERA, SLCIF: B65783789 Address: Avda. 8 de Agosto, Bristol Complex Building 9 (07800-Ibiza) Email: shop@besobeach.com Contact Data Protection Officer: shop@besobeach.com What personal data do we process? The Company will process the following data when creating an account or making a purchase on the Website: Identification data (Name and surname, email, postal address and telephone number); User identification codes or keys; Date of birth , eg: gender, etc. Economic data. In the event that you provide data from third parties, you state that you have their consent and you agree to transfer the information contained in this clause to them, exempting hold the Company harmless. In any case, the Company may carry out periodic verifications to verify this fact, adopting the corresponding due diligence measures in accordance with the applicable regulations. The Company will request your payment card information exclusively during the purchase process. The captured data will be sent securely to certified payment service providers for the authorization of the transaction. The Company will not be able to view or access the complete data of your payment card under any criteria. For your convenience, these providers may safely store your payment card for future purchases, if you indicate so at the time of purchase. It is the User's responsibility to enter or send their card details to the Company through channels unauthorized. For what purposes do we use your personal data? The Company will process personal data for the following purposes: Manage the services and functionalities of this Website; In the event that you purchase a product on the Website, to improve, comply with, control and manage the correct fulfillment of the contract; Detect and prevent any identity fraud; In the event that you contact our customer service, to process your request and provide you with the best possible service; Carry out analysis and internal reports to manage the supply of products, future campaigns , stocks, results of different campaigns, sale of products, etc.; Improve the experience of user and detect errors or areas for improvement; Protect the security of systems and information and detect all those accesses, fraudulent browsing and possible incidents. Manage and send information about exclusive promotions, latest news and personalized information via email, SMS, postal mail or any other communication channel and/or digital platform. Legitimation The legal bases for the processing of personal data based on the purposes described above are the following: Manage your registration as a user of the Website. The processing of your data is necessary for the execution of the terms that regulate the use of the Website. Development, fulfillment and execution of the purchase contract. The processing of your data is necessary for the execution of the contract of sale or provision of services that binds us. If you do not provide us with this information, it will not be possible to carry out the sale. Customer service. To attend to the requests or queries that you raise through the various existing means of contact. Money laundering. The processing of your personal data for the detection and prevention of identity fraud. Marketing. The consent you give us, when, for example, you agree to receive information through various means, when you authorize the sending of notifications, or when you accept the legal bases to participate in a promotional action. Usability and quality analysis. To analyze the usability of the Website and the degree of user satisfaction. In those cases in which the Company needs your personal data to comply with its legal or contractual obligations, the provision of said personal data is mandatory. If this data is not provided, the Company will not be able to maintain its contractual relationship with you or comply with its obligations. With whom do we share your personal data? The personal data of the interested party may be transferred and/or communicated to the following recipients: Beso Beach Group Companies. Administrators and Organizations Public when required by tax, labor, Social Security or any other applicable regulations. Companies in charge of data processing (fraud detection and prevention providers, technological services, customer service, advertising and marketing services, etc.), and in In general, third-party providers that are necessary for the provision of the services offered by the Company (providers of courier and transport services, etc.). For how long do we keep your data? The Company will keep your personal data as long as the contractual relationship is maintained and it is not request its deletion; and during the prescription periods necessary according to the applicable legislation to attend to future responsibilities. Your rights The following rights correspond to you that can be exercised through the email address: shop@besobeach.com Request access to personal data related to the User or interested party Request its rectification or deletion. Request the limitation of its treatment. Oppose the treatment. Request the portability of the data. Those interested may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, between For other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case they will only be kept for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, the interested parties may oppose the processing of their data. The Company will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. When exercising your right to data portability, you will have the right to have personal data transmitted directly from person in charge to person in charge when technically possible. Interested parties will also have the right to file a claim with the Spanish Data Protection Agency. Updates to our privacy policy This Privacy and Cookies Policy may be updated periodically to reflect changes in our practices regarding personal information. We will post a prominent notice on the Website or send you an email to notify you of any significant changes to our Privacy and Cookie Policy. In any case, we suggest that you review this Privacy and Cookies Policy from time to time in case there are minor changes or we introduce any improvements. Cookies Policy We use cookies to facilitate the use of our website www.shop.besobeach.com (hereinafter, the " Website"). We want to inform you clearly and precisely about the cookies we use, detailing what cookies are, what they are for, what types of cookies we use, what their purpose is and how you can configure or disable them if you wish. What are Cookies? Cookies are small information files that allow us to compare and understand how our users navigate through our Website, thus being able to consequently improve the browsing process. The cookies we use do not store personal data or any type of information that can identify you. If you do not want to receive cookies, please configure your Internet browser to delete them from your computer's hard drive, block them or notify you if they are installed. To continue without changing the configuration of cookies, simply continue on our Website. What type of Cookies do we use? Depending on the entity that manages them: Own cookies: are those that are sent to your computer from our own computers or domains and from the one we provide the service that you request from us. Third-party cookies: are those that are sent to your computer from a computer or domain that is not managed by us, but by another collaborating entity. Depending on the period of time that they remain activated: Session cookies: these cookies save the necessary information during the session and the changes related to it, and also determine whether or not you are registered on the web. Persistent cookies: they are stored on the hard drive and our Website reads them each time you make a new visit. A permanent cookie has a specific expiration date. The cookie will stop working after that date. According to the purpose: Technical cookies: are those necessary for navigation and the proper functioning of the Website. They allow, for example, to control traffic and data communication, access restricted access parts, carry out the purchase process of an order, use security elements, store content to be able to broadcast videos or share content through social networks. Personalization cookies: they are Those that allow you to access the service with predefined characteristics based on a series of criteria, such as the language, the type of browser through which the service is accessed, the regional configuration from which the service is accessed, etc. Analysis cookies : are those that allow the number of users to be quantified and thus carry out the measurement and statistical analysis of the use made by users of the services provided. Advertising Cookies: are those that allow the management, in the most efficient way possible, of the advertising spaces that are may include on the Website. Behavioral advertising cookies: these soul cookies They dine on user behavior information obtained through continuous observation. Thanks to them, we can know the browsing habits on the internet and show you advertising related to your browsing profile. Below is a list of the Cookies that you can find on the Website and a brief description of their purpose: LIST OF COOKIES USED IN THE DOMAIN www.shop.besobeach.com COOKIE TYPE OWN PURPOSE/THIRD PARTY PROVIDER__utmaAnalyticsIdentificationofuniquevisitors:Usedtorecorduniquevisitorsforstatisticalandanalyticalpurposes.Thirdpartygoogle.com__utmb__utmcAnalytics These are sister cookies that work together to calculate the time spent visiting the web page. ._utmb is deleted at the end of the session: _utmcwaits 30 minutes and is then deleted.Third-partygoogle.com__utmzAnalytics __utmzreports where the user appeared, the search engine used, the link clicked, the search words used, and the part of the world in which that was found when accessing the web page. This cookie is used by Google Analytics to know to whom and to which source/medium/keyword to assign credit for the conversion of objectives or a Third-party transaction google.com e-commerce. Third-party google.com_gaAnalytical Cookie whose purpose is to identify users. The first time a user enters the website through a browser, this cookie will be installed. When this user enters the web again with the same browser, the cookie will consider that it is the same user. Only in the event that the user changes browser, another user will be considered. It lasts for 24 months. Third parties google.com Based on the option you make regarding the use of cookies on the Website, an additional cookie will be sent to you to safeguard your choice and so that you do not have to accept the use of cookies each time you access the Website. This list will be updated as quickly as possible as the Website services offered therein change. However, occasionally during this update the list may not include any cookies, although it will always refer to cookies with identical purposes to those registered in this list. If you do not want to allow the use of cookies on our Website, please follow the instructions below: These procedures are subject to updating or modification by browser developers, so we cannot guarantee that they fully comply with the latest version available at all times. To prevent the installation of cookies, the corresponding instructions for the browser used must be followed: Internet Explorer: in Go to the “Tools > Internet Options” menu, go to the “Privacy” tab, select the desired settings and press the advanced settings button. Check the box “Override automatic cookie handling”. Check the "Activate" or "Block" boxes. We recommend activating the "Always accept session cookies" option to allow optimal navigation for our Website. Firefox: in the "Tools > Options" menu, go to the "Privacy" tab. Check or uncheck the "Accept cookies from websites" or "tell websites I don't want to be tracked" box, depending on your browser version. You can also delete installed cookies by clicking on the option “delete cookies individually”. Chrome: in the “Tools> Settings” menu, go to the “Privacy> Content Settings” tab. After selecting the "show advanced options" option, select your favorite cookie settings. If you do not want to allow its installation, you can select the option “block data from third-party cookies and sites”. Opera: in the “Settings > Options” menu, go to the “Advanced” tab. In the “Cookies” menu, select the options “Accept fingerprints” or “Never accept cookies”. If you wish to have a greater level of control over the cookies that are installed on your computer, we recommend that you select the option “ask before accepting cookies”. Safari: in the “Tools > Preferences” menu, go to the “Security” tab. In the “Accept cookies” menu, select the “Always” or “Never” box. If you have an iPhone, you must go to “Settings> Safari” and there select whether or not to accept cookies. If you use another browser, you can obtain more information on how to configure the installation of cookies through the help or assistance section of said browser. If you need help configuring cookies with your browser, please send us an e-mail to shop@besobeach.com and we will contact you as soon as possible with the necessary information. Updates and changes to the BESO Cookies Policy BEACH FORMENTERA, SL can modify this Cookies Policy based on legislative or regulatory requirements, or with the purpose of adapting said policy to the instructions issued by the Spanish Data Protection Agency, therefore Users are advised to visit it periodically. When significant changes occur in this Cookies Policy, they will be communicated to users either through the website or through email to registered users. What types of cookies does Beso Shop use?

Web performance and analytics

Services processed by us or by third parties allow us to quantify the number of users and thus carry out the measurement and statistical analysis of the use made by users of the service offered. To do this, your browsing on our website is analyzed in order to improve the offer of products or services that we offer. Complete list of cookies of this type Marketing We use this data to collect information about user browsing in order to provide you with products and advertisements that are tailored to your interests and needs. We may share this information with third parties such as Facebook or Google, to improve your experience and to be able to show you ads of interest in other applications and third-party websites.

Complete list of cookies of this type Necessary and essential. The data collected in these cookies and similar ones are necessary to be able to navigate the website and provide basic functions such as carrying out the purchase process, accessing private and secure areas of the site, checking the correct functioning of the portal, etc. These cookies will always be activated. Complete list of cookies of this type How to disable Cookies in the main browsers?

It is usually possible to stop accepting browser Cookies, or stop accepting Cookies from a particular Service. All modern browsers allow you to change Cookie settings. These settings are usually found in the 'options' or 'Preferences' menu of your browser.

  • Internet Explorer: Tools -> Internet Options -> Privacy -> Settings.
  • Firefox: Tools -> Options -> Privacy -> History -> Custom Settings.
  • Chrome: Settings -> Show advanced options -> Privacy -> Content settings.
  • Safari: Preferences -> Security.

What happens if Cookies are disabled?

Some functionality of the Services will be disabled, such as the options to remain identified, keep purchases in the "shopping cart" in an e-commerce Service and receive information directed to your location.